Plans

Basic Support Plan

  • Basic workstation and device support
    • Anti-virus services
    • Basic Cybersecurity
      • Firmware and software update management
    • Backup service management (cost of software not included)
  • Additional IT support and project work after the on-boarding process at $150/hour
  • Response time: within 48 hours

Premium Support Plan

  • Fully managed IT services
    • Anti-virus services
    • Premium Cybersecurity
      • Firmware and software update management
      • Monthly vulnerability assessment
    • Premium Backup Service
      • On-site and off-site backups
    • Premium Network Services
      • Monthly assessment and optimization
    • Unlimited technical support for day-to-day operations
  • Additional project work after the on-boarding process at $125/hour
  • Response time: within 24 hours

Priority+ Support PLan

  • Fully managed IT services
    • Anti-virus services
    • Priority+ Cybersecurity
      • Firmware and software update management
      • 24/7 vulnerability monitoring
    • Priority+ Backup Service
      • On-site, off-site, and cloud backups
    • Priority+ Network Services
      • Weekly monitoring and assessment of network performance
      • Periodic reporting on network performance
  • Additional project work after the on-boarding process at $100/hour
  • Response time: within 4 hours

Empowering NC Manufacturing Businesses with Headache-Free IT Support.